Put the students into concierge / customer pairs. Monitor carefully, particularly the first time they do the role play. Make sure that they are inserting the information on their role cards into the dialogue. As you listen, make notes but do not interfere unless a pair has had a total breakdown in communication. 6.
Check-in questions are prompts that managers use to measure employee morale and gauge work status of teams during meetings. The purpose of these check-ins is to take a pulse on the team and place teammates into productive mindsets. These prompts are similar to icebreaker questions, team building questions and employee engagement survey questions.
Hotel Clerk: Okay. Let's check this again. Okay, Mr. Charles C. Nelson for tonight . . . Guest: Ah. There's the problem. My name is Charles Nelson, not Charles C. Nelson. [Uhh] You must have two guests under the same name. Hotel Clerk: Okay. Let me check this again. Oh. Okay. Here we are. Guest: Yeah. Hotel Clerk: Charles Nelson. A room for Best practices for greeting guests in your hotel. Establish eye contact. Dress to impress. Ask questions. A smile goes a long way. Offer to help. Be cordial even if you're busy. Make guests feel special. Indicate points of interest within the hotel.
This quarterly conversation could provide the springboard you need to make a note of things you haven't got round to. Project work you'd like to do, or opportunities you want help to follow-up:-
Listen to the Conversation. Now that you've read the conversation and compared the French to the English, try listening to the dialogue between the receptionist and the student. The sound files for this listening exercise are MP3s. If you don't have the correct software, your computer may prompt you to download it in order to listen.sKJv2.
